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Insurance News

Reducing Life Insurance Cover? New AFCA Case Shows Why Warnings Matter
Reducing Life Insurance Cover? New AFCA Case Shows Why Warnings Matter
08 Jul 2026: Paige Estritori
A recent Australian Financial Complaints Authority decision involving AIA Australia is a useful reminder that reducing life insurance or trauma cover is not always a simple cost-saving move. For families under pressure from rising household expenses, lowering a sum insured can feel practical in the moment. This case shows why the timing, policy wording and claims process should be checked carefully before any change is made. - read more
Major Life Code Changes Proposed for Australian Policyholders
Major Life Code Changes Proposed for Australian Policyholders
01 Jul 2026: Paige Estritori
The final report from the independent review of the Life Insurance Code of Practice has landed, and it could become one of the more important consumer protection developments for life insurance Australia in recent years. Reviewer Peter Kell has put forward 85 recommendations, with most requiring changes to the Life Code. This update extends our earlier coverage of the interim review, which invited public feedback on how the Code should evolve. - read more
Life Insurer Sanctioned After Hundreds of Claim Handling Breaches
Life Insurer Sanctioned After Hundreds of Claim Handling Breaches
24 Jun 2026: Paige Estritori
A recent sanction against an unnamed Australian life insurer is a timely reminder that the value of life insurance is tested most clearly at claim time. The Life Code Compliance Committee found the insurer failed to request information from claimants at the earliest appropriate opportunity, contributing to significant delays for people waiting on decisions during already difficult periods. - read more
AFCA Upholds Insurer's Right to Adjust 'Level' Premiums
AFCA Upholds Insurer's Right to Adjust 'Level' Premiums
17 Jun 2026: Paige Estritori
The Australian Financial Complaints Authority (AFCA) recently dismissed a complaint from a policyholder regarding significant increases in 'level' life insurance premiums. The complainant argued that they had been misled into believing their premiums would only experience marginal increases. However, AFCA found that the insurer, Nippon Life Insurance Australia and New Zealand, was within its rights to adjust premiums, as the policy explicitly allowed for such changes. - read more
Life Insurance Articles

How Life Insurance Can Secure Your Mortgage
How Life Insurance Can Secure Your Mortgage
Picture this: You and your family have just moved into your dream home. It’s a space filled with hope and countless plans for the future. But, amidst the excitement of homeownership, have you paused to consider the 'what ifs'? Unforeseen circumstances can threaten the security of your family's biggest asset—their home. - read more
Life Insurance 101: Things You Need To Know
Life Insurance 101: Things You Need To Know
Life insurance is a contract between you and an insurer that promises to pay a designated beneficiary a sum of money upon your passing. It serves as a safety net, ensuring that your loved ones are financially secure even after you are no longer around to provide for them. - read more
Life Insurance for Millennials: Preparing for the Future
Life Insurance for Millennials: Preparing for the Future
Imagine this: you’re a young professional establishing your career, managing student loans, and possibly even thinking about buying a home. Amidst all these financial responsibilities, life insurance may seem like something to worry about much later. However, even at a young age, securing life insurance can be a vital step towards protecting your financial future. - read more
The Role of Life Insurance in Retirement Planning
The Role of Life Insurance in Retirement Planning
Retirement planning is the process of determining retirement income goals and the actions and decisions necessary to achieve those goals. It includes identifying income sources, estimating expenses, and implementing a plan to manage the savings and investments required to fund your future. Successful retirement planning involves a thoughtful approach to savings and a clear understanding of how different financial strategies interplay. - read more
Knowledgebase
Trauma Insurance:
An insurance that pays a lump-sum amount on the diagnosis of one of several critical illnesses or events